SMS Privacy Notice

Version 2026-11-08-v1 · November 8, 2026

This notice covers the Carpet Tech CT Connect internal text notification program operated by Carpet Tech Ltd.

Information We Collect

When you enroll or withdraw, we record your signed-in account identifier and email, mobile number, enrollment or withdrawal choice, date and time, the consent wording and version, and the enrollment method. When messaging is activated, message content, delivery records, and STOP or HELP replies may also be processed to operate the program.

How We Use It

We use this information to manage your text preferences, deliver work notifications you requested, honor opt-outs, provide support, and keep evidence of consent. We retain consent and withdrawal records as needed to administer the program and meet applicable recordkeeping requirements.

Sharing

Mobile information and text message opt-in data or consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may share the information necessary to operate this program with service providers, including Twilio, mobile carriers, and hosting providers, solely to deliver and support the service. We may disclose information when required by law.

Your Choices

You can review your saved preference or withdraw in My Text Notifications. Once messaging is active, reply STOP to opt out or HELP for help. Contact charles@carpettech.com for questions, corrections, or privacy requests.

Security

Consent records are stored in the private CT Connect service. We use access controls to restrict enrollment to the signed-in account. No system can guarantee absolute security.

See the SMS Terms for program details and Carpet Tech's general website privacy policy for information about the public company website.